(5.0 / 5)8+ Ratings

Lowes Foods Reviews

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Overall Rating

5.0
8 Reviews
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About Lowes Foods

Lowesfoods.com is the official website of Lowes Foods, a supermarket chain based in North Carolina. The website offers various services, including:

  • Lowes Foods To Go: An online grocery pickup and delivery service where customers can order groceries and have them picked up or delivered by personal shoppers who ensure the freshness and quality of the items.
  • Online Shopping: Customers can shop directly through the website or mobile app, selecting items and adding notes for special requests. Personal shoppers will then contact customers via text to review substitutes and add any last-minute items.
  • Digital Services: The website and app provide features like digital coupons, order tracking, and exclusive discounts. The app also includes a barcode scanner for easy item lookup and a savings tracker to maximize savings.

The website is designed to enhance the grocery shopping experience by providing personalized service, ensuring freshness, and offering convenient payment options.

Lowes Foods Pros & Cons

Pros:

  • Location and Layout: Many customers appreciate the location and layout of the stores, finding them clean and nice.
  • Variety of Foods: Lowes Foods offers a variety of foods, which is a positive aspect for many consumers.
  • Cleanliness: The stores are generally clean and well-stocked.

Cons:

  • Food Quality: Many customers have reported issues with the quality of food, including rancid meat and not-fresh fish.
  • Customer Service: There have been numerous complaints about poor customer service, including unhelpful and disrespectful staff.
  • Prices: Consumers have noted that the prices at Lowes Foods are generally higher compared to other grocery stores.
  • Defective Products: Some customers have experienced issues with defective products, such as a broken water container.
  • Store Brand Issues: The transition to store brands has been criticized, with many customers finding the store brands to be of poor quality.

Lowes Foods Coupon & Discount Codes

Avail of this wonderful 40% promo when you buy. Astonishing markdowns!

Verified 6 days ago1420 Uses
40% OFF

Get an additional reduction of up to 25% on what you will buy. Fantastic period for promotion!

Verified 2 days ago1900 Uses
25% OFF

Huge discount of 70% thanks to this Lowes Foods deal. Pay attention to the valid date.

Verified 1 day ago1740 Uses
70% OFF

Lowes Foods Customer Reviews (8)

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Juan Calvo
Juan Calvo
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Jul 18, 2024
Björgúlfur Þorláksson
Björgúlfur Þorláksson
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Jul 18, 2024
Shannon George
Shannon George
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Jul 17, 2024
Rosalía Árias
Rosalía Árias
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Jul 15, 2024
Lucas Chambers
Lucas Chambers
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Jul 14, 2024
Susanne Friedmann
Susanne Friedmann
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Jul 12, 2024
Amedee Cliche
Amedee Cliche
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Jul 11, 2024
Arlette Chabot
Arlette Chabot
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Jul 11, 2024

Lowes Foods Customer’s Q&A

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Lowes Foods Features and Benefits

Key Features and Benefits of Lowes Foods To Go:

  1. Personalized Shopping Experience:

    • Personal Shoppers: Experienced employees select items and contact customers via text to review substitutes and add last-minute items.
  2. Digital Convenience:

    • Mobile App: Access to Lowes Foods To Go, Digital Coupons, and Interactive Weekly Ads.
    • Barcode Scanner: Scan items to get details, nutrition, photos, and add them to your order.
    • Order Status Tracking: Track the progress of your order and edit it as needed.
  3. Savings and Rewards:

    • Digital Coupons: Clip weekly Digital Coupons directly to your account for maximum savings.
    • Fresh Rewards Program: Earn gas rewards, instant rewards, and special promotional offers.
    • Gas Rewards: Save 5¢ per gallon for every $100 spent in-store.
  4. Efficient Shopping:

    • Aisle Location: Find products in-store using aisle numbers, making in-store shopping faster.
    • Saved Shopping Lists: Lists are saved for future reference, reducing the need for multiple trips.
  5. Convenient Payment Options:

    • Secure Payment Methods: Pay online using credit/debit cards or PayPal, with curbside and EBT payment options available.
  6. Delivery and Pickup:

    • Delivery Available: Participating locations offer delivery services, with personal shoppers loading orders into delivery vehicles.
    • FlyBuy App: Use the FlyBuy app for pickup orders to speed up the experience and avoid touching a callbox.
  7. Alcohol and Party Trays:

    • Beer and Wine: Add beer or wine products to your order, with a valid photo ID required for pickup or delivery.
    • Party Trays and Catering: Select party trays and catering items for pickup or delivery.

Lowes Foods Pricing

Lowes Foods offers competitive pricing with several savings options:

  • Weekly Ad: Check back every week for new specials and offerings.
  • Fresh Rewards: Earn gas rewards and receive special promotional offers.
  • Digital Coupons: Load coupons directly to the Fresh Rewards card.
  • Gas Rewards: Save 5¢ per gallon for every $100 spent in-store.
  • Brown Bag Items: Shop smarter and save more with these items, which are described as "all the good, none of the junk".
  • To Go Prices: Prices are always the same as in-store, with a $4.95 personal shopping fee per order or a $49 annual membership fee (waived).

For more detailed pricing information, it is recommended to check the website regularly for new deals and promotions.

Payment Method

At Lowes Foods, there are several payment methods available for customers. These include:

  • Major Credit Cards: Customers can use any major credit card to make payments.
  • Check: Payments can also be made using checks.

For new accounts, payment for the first order is required prior to receiving the cards. This applies to both online shopping and gift card purchases.

In addition, Lowes Foods offers a unique feature called Scan Pay Go. This feature allows customers to scan items as they shop and pay directly through the app. This can be a convenient option for those who prefer to shop in-store.

Remember, the payment method chosen may depend on the specific service or product being purchased. It's always a good idea to check the payment options available for the specific service or product you're interested in. Happy shopping!

Lowes Foods FAQs

FAQ

Lowes Foods Alternatives

Here are some alternatives to lowesfoods.com:

  1. The Produce Box: A farm-to-table grocery service that specializes in delivering fresh, locally-sourced produce and products.
  2. Whole Foods Market: A natural and organic food supermarket. It also provides an online platform for grocery and packaged food ordering.
  3. Bristol Farms: A gourmet and natural grocery store that specializes in providing high-quality food products.
  4. KC Hopps: A restaurant management group specializing in the hospitality sector. They own and operate a variety of dining establishments and provide catering services.
  5. LEROY MERLIN: An interior decorating service provider. It provides home improvement and gardening.
  6. Wheatsville Food: A cooperative grocery store focused on providing local, organic, and freshly prepared food products.
  7. Waitrose & Partners: A chain of supermarkets.
  8. Fairway Market: A food retailer.
  9. Longo's: A food retail store chain operator.
  10. Coborn's: Retails grocery products through a chain of supermarkets, convenience stores, and grocery stores.

These alternatives offer a variety of services and products that might suit different needs and preferences. It's always a good idea to explore different options and find the one that best fits your needs. Enjoy shopping!

FAQ

How To Open A Lowes Foods Account?

To open an account on lowesfoods.com, follow these steps:

  1. Visit the Lowes Foods website.
  2. Look for the Fresh Rewards section.
  3. Click on Enroll A New Card.
  4. Enter the Fresh Rewards card number in the field provided.
  5. Provide a telephone number.
  6. Enter the first three letters of the account holder's last name.
  7. Click on 'Continue' to proceed with the enrollment.

Please note that the Fresh Rewards card number should be entered in its entirety. The telephone number and the first three letters of the account holder's last name are also required for enrollment. If the information provided matches the records, the enrollment process will continue. Otherwise, the process will not proceed.

Alternatively, an enrollment brochure and card can be requested at any Lowes Foods store. This can also be used to enroll in the Fresh Rewards program. The enrollment can also be done at an in-store kiosk.

Remember, the Fresh Rewards program allows you to take advantage of weekly instant rewards, earn gas rewards, and receive special promotional offers. It's a way of saying thanks for allowing Lowes Foods to serve you and your family. Enjoy shopping!

FAQ

Lowes Foods Return Policy?

At Lowes Foods, guests are provided a refund on their products. A refund can be obtained on a product returned on or before 60 days from the actual date of purchase.

For a cash refund, the original receipt, or the Fresh Rewards card used at the time of purchase must be provided. If neither are available, every measure will be taken to assist in locating your purchase history. If located, a gift card with the value of the refund can be issued with valid government-issued identification. For refunds greater than $20, management approval is required.

Lowes Foods allows guests to get a full refund on the products that were purchased on or before 60 days only if they can fulfill the requirements given below:

  • Proof of purchase
    • Original receipt
    • To verify the purchase, use a valid/verified Fresh Rewards card. If you are providing a Fresh Rewards card, please keep in mind that the names for the Fresh Rewards card and ID must match, and the Fresh Rewards card must be in the system for more than 30 days.
  • An acceptable form of ID
    • A driver’s license
    • ID from the government

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